PRIVACY NOTICE
Booking a conversation
This site does not collect payment or operate an on-page contact form. The booking buttons open Black Pine Lab’s external scheduling page.
Information you provide
When booking, you provide contact and scheduling information through that service. Black Pine Lab uses it to arrange and follow up on the conversation. Review the scheduling service’s privacy notice before submitting.
Customer text messages
A missed-call pilot requires an agreed setup and caller consent for text follow-up. Customers can reply STOP to opt out or HELP for assistance. Message and data rates may apply. Pilot-specific terms and data handling are confirmed before starting.
Your choices
Reply to a booking confirmation or a follow-up from Black Pine Lab to ask about correcting or removing contact information.
SMS program privacy
This section covers the Black Pine Lab missed-call follow-up text program at +1 (855) 621-4282 and related support inquiries. It does not describe separate booking services.
Information collected for the program
- Your phone number and call details, including call time and whether the call was answered.
- Your consent response and timestamp.
- Text messages you send in reply.
- Information you choose to send by email.
Program uses
- To send the follow-up text you agreed to and respond to your replies.
- To keep a record of consent and honor STOP requests.
- To answer support requests.
SMS and opt-in data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell or rent personal information.
Service providers
Service providers process phone numbers and message content only as needed to operate and support the program, not for their own marketing.
Retention and choices
Call, consent, and opt-out records are kept only as long as needed to run the program and meet applicable legal obligations. Reply STOP to stop texts. Email support@blackpinelab.com to ask about, correct, or delete your information. California residents may have additional rights under California law.